Shipping Policy
Shipping Policy
Last updated: September 1, 2026
Luvund creates many of our clothing products on demand. This means your item may be printed specifically for your order before being shipped.
Order Production
Most orders require a short production period before shipment.
Our typical production timeframe is approximately:
2–5 business days
Production time is separate from shipping/transit time.
During holidays, sales, product launches, or periods of unusually high demand, production may take slightly longer.
I would confirm the 2–5-day figure with your actual POD supplier before publishing it.
Estimated Delivery
Once your order has been produced and shipped, delivery time depends on:
- Destination
- Shipping method
- Carrier
- Fulfillment location
- Customs, where applicable
The estimated delivery timeframe displayed during checkout or provided in your shipping confirmation is an estimate and is not a guaranteed delivery date unless explicitly stated otherwise.
Tracking
Once your order ships, you will normally receive a shipping confirmation email containing tracking information.
Please allow some time for the carrier to update tracking after the label has been created.
Multiple Packages
Depending on the products ordered and the fulfillment locations used, items from the same order may occasionally arrive in separate packages.
You will not be charged additional shipping fees solely because we fulfill an order in multiple packages unless otherwise stated at checkout.
Shipping Addresses
Customers are responsible for entering a complete and accurate shipping address.
Please review your address carefully before completing checkout.
If you discover an error after ordering, contact:
as quickly as possible.
Because production can begin shortly after an order is submitted, address changes cannot be guaranteed once fulfillment has started.
Delays
Shipping estimates may occasionally be affected by circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather
- Customs processing
- Public holidays
- Transportation disruptions
- High-volume periods
If your order appears significantly delayed, please contact us and we will help investigate the shipment.
International Orders & Customs
International customers may be responsible for import taxes, customs duties, VAT, or other fees imposed by their destination country unless those charges are specifically collected during checkout.
These charges are determined by local authorities and are outside Luvund's control.
Lost Packages
If tracking has not updated for an extended period or you believe a package has been lost, contact us at:
We will work with the fulfillment partner and shipping carrier to investigate.
Packages Marked Delivered
If tracking shows your order as delivered but you cannot locate it, please:
- Check your delivery area.
- Ask household members or neighbors.
- Contact the shipping carrier.
- Contact us if the shipment still cannot be found.
We will assist where reasonably possible.
Contact
For shipping questions: